Shipping: Many of our products are made-to-order or are altered to better fit you. We do our best to ship majority of our products out within two business days, but if you would like to be sure of when you should expect to receive your product, please call us at (334) 277-7610.
Availability: We at Henig Furs do our best to keep our website and available inventory up-to-date on a regular basis. However, mistakes on availability, color, sizing or pricing could occur. We apologize in advance for any inconvenience.
Returns: Any item may be returned for a full refund, minus shipping costs, within 5 days of receipt of merchandise purchased from henigfurs.com. In order to return, the garment must not have been worn and all tags should still be attached. Upon the return of item, Henig Furs retains the right to choose whether to refund purchase amount based on inspection of the garment. There is a $19.99 shipping charge for return shipments deducted from refunds or store credits. Some custom-made furs are not eligible for return/refund. Please contact us with questions regarding return/refund eligibility. Items in clearance cannot be returned for refund, only for exchanges or store credit. If you would like an exchange and need more information, chat, email, call 334-277-7610, or text 425-979-2279.
Layaway: You must put at least 30% down on your layaway item or your order will be cancelled.